Scenario: Data is currently the lifeblood of any modern organization, but studies tell us that less than 1 in 10 businesses believe that they are data literate and know what it takes to make the most of this information. That’s because many workers are not used to managing and working with data, let alone using data-driven insights to make decisions. Happily, it’s not hard to get your teams up to speed when you apply a few simple strategies, and follow some important guiding principles for working with information technology.
Insight: Education and training for staffers on how to work with and apply data on the job should be both routine and ongoing, and data management systems should be implemented that allow you to easily sort, share, organize, and analyze information throughout the organization. In addition, teams should be allowed to participate in regular training programs and exercises grounded in real world scenarios they might commonly face that can help them get up to speed with related concepts. What’s more, data visualization tools – which use charts, graphs, and illustrations to convey complex information – should be implemented to help you quickly surface key insights and data points at a glance.
Topic: Working with Cloud-Based Online Apps and Platforms
Scenario: With virtual, hybrid, and remote work the new normal, virtually every business is having to shift operations to cloud-based services. But working with these always-on and connected tools, and accessing them from a variety of devices, also necessitates that we be aware of new working models and high-tech challenges.
Insight: Cloud-based tools can often be more flexible and affordable for businesses to implement. But they also greatly increase the digital surface area that cyber security pros need to defend. Likewise, data shared online needs to be securely stored and protected, and formal device policies and procedures need to be implemented by the business. On top of this, networks need to be managed and maintained to minimize threats, and structured to offer maximum visibility, so you can get a better sense of how customers and staffers are operating and interacting with them.