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Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Executive leaders are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

Like we frequently touch on in keynote speeches and training workshops, innovation is often simpler than it seems. For example, say you’re a real estate firm hoping to compete in one of today’s most competitive and crowded markets - how would you go about standing...

Serving as travel keynote speakers and futurists on hospitality, we often talk about new leadership, innovation, and business trends coming to the industry. But in addition, we're also frequently asked to weigh in with expert hints, tips, and advice on how to make the most...

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...

As sales keynote speakers and training class presenters, it's not uncommon to be asked by clients what it takes to build competitive advantage, and how to stay relevant, especially in fast-changing or challenging business times. The answer is oftentimes just a little bit more cleverness...