Customer Experience CX

Incremental improvements keep organizations functioning, but breakthrough innovations propel them into new frontiers and prosperity. At the same time, most leaders struggle to foster the conditions for pioneering market disruptions. Though serendipity plays a role, implementing a few helpful strategies dramatically raises the odds of...

Web3 represents the next phase of the internet’s evolution to deliver decentralized, trusted digital interactions harnessing blockchain, cryptocurrencies, smart contracts, and non-fungible tokens (NFTs). By reimagining incentives, access controls and data ownership online, Web3 aims to empower individuals rather than institutions in a user-governed internet...

Technology innovation is accelerating at warp speed into 2024. From AI assistants getting uncannily intelligent to lightning fast 6G networks and decentralized metaverse worlds - we have only seen the tip of the tech iceberg. Below we count down the most disruptive trends to watch. AI...

Where is health care trending? Top orthopedic keynote speakers know, and stay laser focused on issues that are currently relevant to the practice of orthopedics, surgery or medicine. For instance:Clinical Topics:Joint Replacement: Advances in materials, techniques, and recovery.Sports Injuries: Surgical and non-surgical approaches to treatment...

Pro tip: Top technology futurist keynote speakers typically discuss a wide range of forward-looking topics and avenues of research related to emerging technologies and their potential impacts on society. But how does that translate into presentation angles? Working as some of the field's best-known technology...

The world's leading corporate finance keynote speakers and financial futurist consultants are always looking for new angles for speaking approaches. Recent top picks would be...

What do business growth keynote speakers do for a living? The answer is simple: Work on a variety of projects and initiatives to help companies expand and improve performance. Let's explore types of projects that the field's top expert consultants may take on:Market expansion planning...

Leading wealth management futurist keynote speakers work on all sorts of fascinating financial projects for banks, credit unions, fintechs and other banking and finance institutions:Giving presentations and keynote speeches at conferences and events about the future of finance and banking. Talks by wealth management futurist...

Shh, don't tell: Customer appreciation events are a powerful tool to acknowledge, reward, and further engage a business's most valuable asset - its clients. These programs provide an opportunity to build stronger relationships and express gratitude for continued patronage. An important part of any such...

In today's fast-paced world, the landscape of skills training is evolving rapidly to keep up with emerging technologies and changing job market demands. Moving into the coming weeks and months, the global workforce will require continuous upskilling and reskilling to remain competitive and innovative. I...