03 Dec CLOUD SALES KEYNOTE SPEAKERS TAKE ON TOMORROW’S TOP APPS AND ONLINE SERVICES
Welcome to cloud sales keynote speakers and SaaS technology futurists’ world: As the cloud marketplace grows increasingly saturated and competitive, top authorities at prominent industry conferences are forecasting two major trends they believe will differentiate successful cloud providers in 2024 and 2025. Specifically – creating immersive, self-service customer experiences and offering embedded financial services.
“Customers today demand digital experiences that are intuitive, personalized, and enable self-service whenever possible,” emphasized cloud sales keynote speaker Melanie Howard, Chief Revenue Officer of CloudTopia, in her Cloud Sales Summit presentation. “CRM tools were just the beginning. Moving forward, I see sales leaders leveraging interactive customer portals with individualized promotions, automated recommendations, and cross-selling opportunities. Additionally, says one of today’s top cloud sales keynote speakers, “chatbots and conversational interfaces allowing customers to easily get questions answered or make purchases themselves without needing a sales rep will become table stakes over the next 24 months.”
Meanwhile, bundling financial offerings is heating up as a trending strategy according to cloud sales keynote speakers and industry vets. “Whether it’s leasing, financing, or flexible payment arrangements to smooth out cash flow bumps, embedding financial solutions removes barriers for customers and gets them using cloud faster,” noted Alan Burke, VP of Global Cloud Sales at SkyNet Enterprise. “By 2025, I expect most major cloud providers will have in-house financial products or third-party partnerships allowing them to offer customers attractively packaged monetary options that increase affordability and access to cutting-edge cloud solutions.”
Between tapping into emerging technologies like AI and bots to provide fully immersive self-service customer experiences, and baking financing tools right into standard cloud offerings, cloud sales keynote speakers agree that reducing friction while giving customers choices and flexibility will be mandatory. Companies not embracing these trends risk losing accounts to forward-thinking competitors offering modern interfaces and easy paths to payment. The next chapter promises exciting innovations, but also challenges traditional assumptions. With so much change ahead, cloud sales keynote speakers recommend buckling up for the ride.