ROBOCALLS EXPERT WITNESS TESTIMONY, CONSULTING & TESTIFYING SERVICES

14 Apr ROBOCALLS EXPERT WITNESS TESTIMONY, CONSULTING & TESTIFYING SERVICES

Posted at 07:47h in Uncategorized by

A robocalls expert witness testimony advisor and testifying consulting services pro would suggest that in an increasingly digital world, spam is more than just a nuisance — concerns ae frequently at the center of legal disputes. And so your typical robocalls expert witness helps courts and attorneys understand the technologies, compliance issues, and industry standards surrounding automated calling systems.

5 Types of Cases Involving Robocalls Expert Witnesses

  1. TCPA Violations (Telephone Consumer Protection Act):
    These cases involve allegations that companies used automated calling systems or prerecorded messages without proper consent, leading to hefty fines and lawsuits.
  2. Class Action Lawsuits:
    When large groups of consumers claim they received illegal outreach, robocalls expert witnesses help determine patterns, technology used, and potential damages.
  3. Regulatory Investigations (FCC/FTC):
    Also providers can come under scrutiny from federal agencies. A robocalls expert witness explains technical compliance or violations of calling regulations.
  4. Telecom Provider Disputes:
    Carriers may be accused of enabling or failing to block illegal robocalls. Experts analyze infrastructure and call routing protocols.
  5. Fraud and Scam Cases:
    When outreach efforts are used for phishing or fraud (e.g., IRS or Social Security scams), robocalls expert witnesses identify the source, trace spoofed numbers, and explain caller ID manipulation.

25 Common Products and Technologies Evaluated

  1. Asterisk
  2. Twilio
  3. Five9
  4. Genesys
  5. RingCentral
  6. Dialpad
  7. Talkdesk
  8. Zoom Phone
  9. Avaya
  10. Cisco Call Manager
  11. Vonage
  12. NICE inContact
  13. 8×8
  14. BroadSoft
  15. Mitel
  16. CallFire
  17. CallRail
  18. Ytel
  19. Vicidial
  20. FreePBX
  21. Plivo
  22. Voximplant
  23. Aircall
  24. CloudTalk
  25. PBXact

From tracing the source of spoofed numbers to analyzing compliance with consent laws, a robocalls expert witness brings technical input that is crucial for litigation and regulatory actions alike. Research spans both legacy and modern VoIP systems, making providers helpful in the fight against unlawful automated calling.