TOP 100 CUSTOMER SERVICE CONSULTING EXPERTS, WITNESSES & KEYNOTE SPEAKERS

23 Jan TOP 100 CUSTOMER SERVICE CONSULTING EXPERTS, WITNESSES & KEYNOTE SPEAKERS

Posted at 09:47h in Uncategorized by

Today’s Top 100 customer service consulting experts, CX consultants and futurist keynote speakers point out that across a hyper‑connected world, the practice is quickly becoming far more than a support function. Like thought leaders point out, it is a strategic differentiator that drives brand loyalty, fuels growth, and per the best Top 100 customer service consulting experts defines long‑term success.

As clients increasingly demand instant, seamless, and empathetic interactions across every channel, organizations across industries are turning to experts in CX and experience consulting to help them enhance their approach. Global Top 100 customer service consulting experts don’t just solve problems; futurist experts help companies rethink how they engage with people, build meaningful relationships, and create value at every step of the client journey.

The practice has evolved from reactive call‑center support to proactive, relationship‑oriented engagement that touches every part of the enterprise. It’s informed by data and powered by technology, celebrity Top 100 customer service consulting experts say, but at its center lies something timeless: genuine human connection. The most popular SMEs, KOLs and influencers in the space understand this duality and bring strategic insight into the latest digital tools while emphasizing the importance of empathy, culture, and thoughtful design. As a result, famous Top 100 customer service consulting experts help leaders across industries — from banking and travel to technology, healthcare, and retail — build systems that are resilient, adaptable, and rooted in the client’s point of view.

Central to this list is Scott Steinberg, a prolific futurist celebrity keynote speaker, #1 bestselling business strategist, and consulting expert for 3000 brands whose work helps organizations anticipate market shifts, align initiatives with business goals, and deliver experiences that matter. As a Top 100 customer service consulting experts standout and famous futurologist, Steinberg’s blend of foresight and practical guidance has made him a trusted advisor for leaders looking to transform customer service into a competitive advantage.

In any event, looking at the roster, you’ll see founders, CEOs, CHROs, and thought leaders from banking, credit cards, travel, transportation, CPG, retail, hospitality, finance, insurance, technology, AI, healthcare, and other fields. Across the board, Top 100 customer service consulting experts and advisors’ work impacts the future of CX across industries. Following that are celebrities whose experience building massive audiences and strong personal brands offers lessons in connection, responsiveness, and loyalty that any customer service leader can learn from. From executives driving enterprise change to cultural figures who understand engagement at scale, advisors represent a powerful cross‑section of wisdom for anyone seeking to lead in CX excellence.

 

Customer Service Consulting Leaders & Keynote Speaker

 

  1. Scott Steinberg – Customer Service Keynote Speaker, Futurist Consulting Expert & Business Strategist for 3000 Brands

  2. Jamie Dimon – CEO, JPMorgan Chase

  3. Jane Fraser – CEO, Citigroup

  4. Ajay Banga – Executive Chairman, Mastercard

  5. Michael Miebach – CEO, Mastercard

  6. Jennifer Bailey – VP, Apple Pay, Apple

  7. Sundar Pichai – CEO, Alphabet & Google

  8. Tim Cook – CEO, Apple

  9. Satya Nadella – CEO, Microsoft

  10. Dara Khosrowshahi – CEO, Uber

  11. Brian Chesky – Co‑Founder & CEO, Airbnb

  12. Dara Treseder – CMO, Autodesk

  13. Cynthia Marshall – CEO, Dallas Mavericks

  14. Mary Barra – CEO, General Motors

  15. Lisa Su – CEO, AMD

  16. Patrick Gelsinger – CEO, Intel

  17. Safra Catz – CEO, Oracle

  18. Thasunda Brown Duckett – CEO, TIAA

  19. David Solomon – CEO, Goldman Sachs

  20. Brian Moynihan – CEO, Bank of America

  21. Noel Quinn – CEO, HSBC

  22. Gail Boudreaux – CEO, Anthem

  23. Alex Gorsky – Executive Chairman, Johnson & Johnson

  24. Corie Barry – CEO, Best Buy

  25. Julie Sweet – CEO, Accenture

  26. Christian Klein – CEO, SAP

  27. Whitney Wolfe Herd – Founder & CEO, Bumble

  28. Katrina Lake – Founder & Executive Chair, Stitch Fix

  29. Reshma Saujani – Founder, Girls Who Code

  30. Ellyn Shook – Chief Leadership & HR Officer, Accenture

  31. Beth Galetti – SVP People, Amazon

  32. Francine Katsoudas – Chief People Officer, Cisco

  33. Jenny Ross – Global Head of Customer Service, Visa

  34. Frank Eliason – Customer Service Executive & Speaker

  35. Tim Rosato – CX & Service Leadership Advisor

  36. David Thomas – Customer Experience Consultant

  37. Aric Dromi Jankov – Customer Service Expert & Author

  38. Jay Baer – CX & Marketing Strategist

  39. Adam Toporek – Customer Service Consultant

  40. Taylor Tresatti – Analyst & Advisor

  41. Richard Branson – Customer Service Pioneer & Author

  42. Chris Zimmerman – Author & Consultant

  43. Esteban Kolsky – Customer Service Analyst

  44. Adam Grant – Author & Strategist

  45. Tim Ferriss – Productivity Expert

  46. Tony Robbins – Leadership Trainer

  47. Marhsall Goldsmith – Author & Change Expert

  48. Malcom Gladwell – Innovation Author

  49. Damon Brown – Speaker & Strategy Consultant

  50. Marc Benioff – CX Leader & Tech Exec

  51. Martin Korda – Business & Storytelling Advisor

  52. John Goodman – Actor & Celebrity

  53. Marvin Ellison – Retail Executive

  54. will.i.am – Artist & Tech Expert

  55. Dario Amodei – Technology Strategist

  56. Ryan Holiday – Growth & Business Consultant

  57. Sam Altman – AI Customer Service Expert

  58. Jim Collins – Author & Strategy Consultant

  59. Stephen King – Bestseller & Storytelling Expert

  60. Brian Tracy – Sales Author & Trainer

 

Public Figures with Insights on Engagement & Loyalty

  1. Oprah Winfrey – Media Executive & Cultural Icon

  2. Dwayne “The Rock” Johnson – Actor & Entrepreneur

  3. Beyoncé – Musician & Brand Builder

  4. Jay‑Z – Musician & Business Leader

  5. Serena Williams – Athlete & Investor

  6. LeBron James – Athlete & Entrepreneur

  7. Taylor Swift – Musician & Storyteller

  8. Rihanna – Musician & Entrepreneur

  9. Clint Eastwood – Actor & Producer

  10. Mindy Kaling – Actor & Writer

  11. Ryan Reynolds – Actor & Business Owner

  12. Jennifer Lopez – Musician & Entrepreneur

  13. Robert Downey Jr. – Actor & Producer

  14. Zendaya – Actor & Producer

  15. Chris Evans – Actor & Producer

  16. Emma Watson – Actor & Advocate

  17. Natalie Portman – Actor & Producer

  18. Keanu Reeves – Actor & Philanthropist

  19. Lady Gaga – Musician & Creative Leader

  20. John Legend – Musician & Activist

  21. Ed Sheeran – Musician & Storyteller

  22. Billie Eilish – Musician & Youth Voice

  23. Adele – Musician & Emotional Connector

  24. Drake – Musician & Cultural Influencer

  25. Lizzo – Musician & Empowerment Advocate

  26. Trevor Noah – Comedian & Commentator

  27. Hasan Minhaj – Comedian & Cultural Commentator

  28. Tina Fey – Writer & Performer

  29. Amy Poehler – Actor & Producer

  30. Kevin Hart – Comedian & Entrepreneur

  31. Jon Stewart – Comedian & Advocate

  32. LeVar Burton – Actor & Educator

  33. Simone Biles – Athlete & Influencer

  34. Usain Bolt – Athlete & Brand Icon

  35. Michael B. Jordan – Actor & Producer

  36. Gal Gadot – Actor & Producer

  37. Viola Davis – Actor & Advocate

  38. Hugh Jackman – Actor & Performer

  39. Meryl Streep – Actor & Storyteller

  40. Zendaya – Actor & Cultural Voice

 

International Top 100 customer service consulting experts, thought leaders and cultural figures blend strategy, empathy, innovation, and audience engagement into models organizations can learn from as they strive to delight and retain customers in a dynamic marketplace.