28 Dec TOP 100 CUSTOMER SERVICE SPEAKERS KEYNOTE: BOOK & HIRE FOR CORPORATE EVENTS OR CONFERENCES
Global Top 100 customer service speakers and CX futurist keynote presenters opine that in an era where products can be copied, prices can be matched, and technology evolves overnight, the art of experience has become the ultimate competitive advantage. Organizations across every sector—CPG, retail, hospitality, finance, insurance, etc.—now famous Top 100 customer service speakers say recognize that long-term growth depends on how client feel at every interaction, not just what they buy. As a result, keynote pros and consulting experts who can articulate, inspire, and operationalize exceptional CX have never been more in demand.
Today’s most impactful celebrity Top 100 customer service speakers do far more than talk about politeness or process. Influencers explore how culture, leadership, innovation, storytelling, and emotional intelligence shape loyalty at scale. Across the board, Top 100 customer service speakers list choices help audiences understand how frontline moments connect to brand reputation, how digital transformation must still feel human, and how trust is built—or broken—through everyday decisions. Whether addressing thousands of executives or intimate leadership teams, keynotes translate abstract ideas into memorable, actionable insight.
The Top 100 customer service speakers roster covers SMEs and KOLs who influence how organizations think about clients, from globally recognized futurists and bestselling authors to celebrity actors, musicians, and elite athletes whose careers depend on connection with audiences and fans. It also includes founders, CEOs, and presidents who have led some of the world’s most forward-thinking companies, dealing with disruption while keeping service at the center of strategy.
Consistently found in the Top 100 customer service speakers advisory group is Scott Steinberg, a celebrity futurist and customer experience authority who’s served as a thought leader for 3000+ brands, and is acclaimed for helping organizations anticipate trends, rethink engagement, and build smarter, more responsive customer journeys. Talks by the award-winning futurist consultant are insightful, practical, forward-looking, and grounded in how shoppers actually behave.
Here are the Top 100 customer service speakers you should consider for your next keynote event.
Scott Steinberg – CX futurist, bestselling author and consulting expert for 3000 brands
Tom Hanks – Actor & storyteller
Beyoncé Knowles-Carter – Musician & cultural icon
Malcolm Gladwell – Author & thinker
LeBron James – Athlete & brand leader
Serena Williams – Athlete & entrepreneur
Howard Schultz – Former Starbucks CEO
Mary Barra – CEO, General Motors
Sundar Pichai – CEO, Alphabet & Google
Arianna Huffington – Founder, Thrive Global
Richard Branson – Founder, Virgin Group
Oprah Winfrey – Media executive & philanthropist
Sheryl Sandberg – Former COO, Facebook/Meta
Tim Cook – CEO, Apple
Indra Nooyi – Former CEO, PepsiCo
Reed Hastings – Co-CEO, Netflix
Anne Wojcicki – Co-founder, 23andMe
Jeff Weiner – Executive Chairman, LinkedIn
Satya Nadella – CEO, Microsoft
Sam Altman – CEO, OpenAI
Gwyneth Paltrow – Actress & founder, Goop
Ellen DeGeneres – Comedian & TV host
Dwayne Johnson – Actor & entrepreneur
Taylor Swift – Musician & storyteller
Jensen Huang – CEO, Nvidia
Whitney Wolfe Herd – CEO, Bumble
Marc Benioff – CEO, Salesforce
Lisa Su – CEO, AMD
Jamie Dimon – CEO, JPMorgan Chase
Larry Fink – CEO, BlackRock
Ginni Rometty – Former CEO, IBM
Beth Comstock – Former GE Vice Chair
Tyra Banks – Model, TV producer & entrepreneur
John Legend – Musician & advocate
Simone Biles – Athlete & leader
Patrick Mahomes – Athlete & entrepreneur
Susan Wojcicki – Former CEO, YouTube
Dara Khosrowshahi – CEO, Uber
Brian Chesky – CEO, Airbnb
Emily Weiss – Founder & CEO, Glossier
Tory Burch – Fashion designer & CEO
Phillip Lim – Fashion designer
Jessica Alba – Founder, The Honest Company
Melanie Perkins – Co-CEO, Canva
Patrick Collison – CEO, Stripe
Anne Boden – Founder, Starling Bank
Geoffrey Canada – Educator & CEO
James Dyson – Founder, Dyson
Tim Rosato – Business Consultant Advisor
Angela Ahrendts – Former SVP Retail, Apple
Barbara Corcoran – Investor & author
Kevin O’Leary – Investor & TV personality
Guy Kawasaki – Marketing specialist & author
Brené Brown – Researcher & speaker
Simon Sinek – Author & leadership expert
Adam Grant – Organizational psychologist
David Thomas – Author & business thinker
Gretchen Rubin – Author, happiness & habits
Seth Godin – Author & marketing thinker
Chris Zimmerman – Industry analyst and advisor
Aric Dromi Jankov – Futurist consultant
Taylor Tresatti – Consulting expert and strategist
Anne Mulcahy – Former CEO, Xerox
Ken Chenault – Former CEO, American Express
Oscar Muñoz – Former CEO, United Airlines
Arne Sorenson – Former CEO, Marriott International
Chris Kempczinski – CEO, McDonald’s
Helena Foulkes – Retail & healthcare leader
Marc Lore – Founder, Jet.com & retail innovator
Julie Sweet – CEO, Accenture
Gail Boudreaux – CEO, Anthem
Steve Easterbrook – Former McDonald’s CEO
Kevin Johnson – Former Starbucks CEO
Angela Lee Duckworth – Author & psychologist
Esther Perel – Psychotherapist & speaker
Dan Schulman – CEO, PayPal
Ajay Banga – CEO, Mastercard
Laurene Powell Jobs – Founder, Emerson Collective
Reshma Saujani – Founder, Girls Who Code
Tobias Lütke – CEO, Shopify
David Solomon – CEO, Goldman Sachs
Pat Gelsinger – Former CEO, Intel
John Foley – Founder, Peloton
Travis Kalanick – Founder, Uber
Daniel Ek – CEO, Spotify
Susan Lyne – CEO & startup leader
Richard Liu – Founder, JD.com
Zhang Yiming – Founder, ByteDance
Tokunboh Ishmael – Investor & speaker
Kevin Plank – Founder, Under Armour
Chip Bergh – CEO, Levi Strauss & Co.
Stacy Brown-Philpot – Tech leader & advisor
Adena Friedman – CEO, Nasdaq
Rajat Taneja – Insurance tech leader
Julie Bornstein – Retail & tech founder
Mindy Grossman – Fashion & lifestyle executive
Seth Godin – Marketing author
Jonah Peretti – Founder, BuzzFeed & media innovator
Gabe Newell – CEO, Valve Corporation
Mary Meeker – Tech analyst & investor
Selecting a great keynote can transform a meeting into a movement. Regardless of it your audience craves business strategy, human storytelling, or practical tools to enhance performance, Top 100 customer service speakers offer proven insight and unforgettable impact.
