14 Jul TRAINING SPEAKERS: HOW PROFESSIONAL DEVELOPMENT PROS AND CORPORATE TRAINERS CAN HELP
Per top training speakers, professional development and corporate training can be broken down into different categories based on a number of factors, including the skills each technique addresses, the delivery method, the focus area, and so on. Wondering where you can leverage these programs and learning methods to grow your business, boost productivity and aid with employee engagement? Often working as training speakers ourselves, we thought we’d provide a brief overview.
Onboarding: Training offered to new employees to familiarize them with the organization’s mission, values, policies, and basic job skills.
Technical Skills: Programs targeted at improving employees’ abilities to perform specific jobs or tasks. Teaching employees how to use the software, hardware, or other tools related to their job roles.
Soft Skills Development: Developing interpersonal skills like communication, teamwork, problem-solving, and leadership. Such skills are crucial for maintaining good relationships within the company and with clients.
Compliance: Ensures that employees understand laws and regulations relevant to their job function or industry. Topics could encompass data privacy, workplace safety, anti-harassment policies, and more.
Sales Training: Targeted at sales teams to improve their selling skills, techniques, and strategies. According to training speakers, it may cover areas like negotiation, customer relationship management, and understanding customer needs.
Customer Service Training: Helps employees improve their interactions and service to customers. May present techniques for managing difficult situations, dealing with complaints, or improving general customer engagement.
Leadership and Management: Meant for individuals in management roles or those being groomed for such roles. It can involve teaching skills like strategic planning, decision-making, delegation, performance management, and inspiring team members.
Diversity and Inclusion Training: Aims to create a respectful and inclusive work environment. It may address issues like bias, cultural competence, gender sensitivity, and more.
Product Insights: Teaching employees about a company’s products or services. It’s crucial for roles like sales, marketing, and customer support, but can also be useful for all employees to understand what the company offers.
E-Learning/Online Training: This isn’t a separate category of content, but a method of delivery. More and more companies are turning to online training programs, which can include any of the above categories, as a flexible and cost-effective training solution.
These are just a few types of corporate training – like training speakers note, there can be many more depending on the organization’s specific needs and goals.