Design Thinking

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

STOP CYBERCRIME IN ITS TRACKS Cybercrime is today’s fast-growing form of criminal activity, and the single biggest threat to organizations worldwide. But amazingly for a source of concern that strikes every 39 seconds, over 75% of companies say that they don’t have a consistent digital defense...

As strategic consultants, we're often asked: What does it take to future-proof a business? Trade secret: Not all that much when you're willing to put yourself a more forward-thinking mindset, and consistently look for ways to invest in acquiring and deploying tomorrow's solutions today. In...

Digital transformation keynote speakers are often quick to point out new technology solutions and trends that can help you build your business. But they're not always as prone to pointing out what it takes to successfully implement these advancements and manage these transitions. We've been...