Customer Experience CX

How can you adapt to change, disruption, and uncertainty − and the challenges of a post-pandemic world? Which business and technology trends will most define the future of life and work? What does it take to design hit products and experiences going forward − and...

You don't have to be a cybersecurity keynote speaker or data privacy consultant to know that digital dangers are on the rise and that online safety is fast-becoming a trending topic for organizations in every field. In case you're wondering what questions that you should...

Customer experience (CX) isn’t just the ultimate source of competitive advantage today – in tomorrow’s increasingly hyper-competitive world, it’s everything.   Revealing how to deliver legendary customer service and design can’t-miss products, services, and solutions that stand out at a glance, Customer Experience (CX): The Ultimate Guide™...

The future of travel continues to evolve at a blistering clip, promising more new emerging trends and innovations in 2022, 2023, and the years to come. Wondering what it takes to design winning solutions and customer experiences going forward? You can put yourself in the...