Customer Experience Keynote Speakers, CX Experts - Futurist Consultants Scott Steinberg and FPS

01 Mar VIRTUAL MEETINGS AND EVENTS: EXPERT TIPS AND HINTS

Posted at 07:33h in Keynote Speakers, Communications and PR, Creativity, Customer Experience CX, Meetings and Events

Planning virtual meetings or events? A few expert hints, tips, and strategies can help you make the most of online conferences and conventions. Case in point: The suggestions below, which offer a number of ideas for how to take your live-streaming programs to the next...

02 Feb PUBLIC SPEAKER: HERE’S HOW TO RETHINK YOUR BUSINESS PLAN AND STRATEGY

Posted at 07:20h in Change Management, Creativity, Customer Experience CX, Customer Service, Design Thinking, Leadership

As public speakers, one of the most important points we touch on is the need to consistently reimagine and reinvent your business strategy to remain relevant. However, that often seems easier said than done. But as we're pleased to note, you don't need to wait...

26 Jan SMALL BUSINESS EXPERT TIPS AND HINTS

Posted at 05:17h in Business, Change Management, Communications and PR, Customer Experience CX, Future of Work, Training and Development

Small business experts are full of hints and tips to help you turbo-charge growth and attract new customers in 2021. It's an indicator of just how much the market is changing, as the world continues to wrestle with the effects of COVID-19 and ongoing economic...

12 Jan CYBERSECURITY: THE EXPERT GUIDE – NEW BOOK!

Posted at 07:28h in Change Management, Business, Communications and PR, Customer Experience CX, Design Thinking, Future of Work

STOP CYBERCRIME IN ITS TRACKS Cybercrime is today’s fast-growing form of criminal activity, and the single biggest threat to organizations worldwide. But amazingly for a source of concern that strikes every 39 seconds, over 75% of companies say that they don’t have a consistent digital defense...

08 Jan STRATEGIC CONSULTANT: HOW TO FUTURE-PROOF YOUR BUSINESS

Posted at 06:36h in Associations, Customer Experience CX, Customer Service, Design Thinking, Finance and Banking, Personal Finance, Technology

As strategic consultants, we're often asked: What does it take to future-proof a business? Trade secret: Not all that much when you're willing to put yourself a more forward-thinking mindset, and consistently look for ways to invest in acquiring and deploying tomorrow's solutions today. In...

18 Dec ADVERTISING TRENDS FOR 2021, 2022 AND BEYOND

Posted at 07:11h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Marketing, Personal Finance

Which advertising trends in 2021, 2022, 2023 and beyond need to be on your radar? And what marketing innovations will define the coming years? We think you'll be fascinated to see - and even more excited to know that you don't have to spend a...

17 Dec HOW IS COVID-19 CHANGING CUSTOMER BEHAVIOR?

Posted at 07:11h in Communications and PR, Advertising, Customer Experience CX, Customer Service, Technology

Market research and business intelligence can prove a powerful tool for helping you build your businesses, and stay one step ahead of changes in customer habits and shopping trends. That's because market developments and shifts in customer interests are now happening at a blistering clip....

21 Nov PUBLIC SPEAKER: HOW TO FIND NEW CUSTOMERS, GET DEALS DONE ONLINE

Posted at 07:20h in Business, Customer Experience CX, Customer Service, Finance and Banking, Leadership, Management, Marketing, Technology

Public speakers frequently give keynote speeches on topics like business leadership, change management and innovation. What they don't do as often is give you expert hints, tips, and best practices for actually attracting new customers and building your business online. So whenever we serve as...

28 Jun USER EXPERIENCE: USING UX TO MAKE TECHNOLOGY HUMAN

Posted at 06:51h in Technology, Creativity, Customer Experience CX, Customer Service, Design Thinking, Leadership, Management, Meetings and Events

Redefining User Experience (UX): The Race to Make Technology More Human – While technology continues to get more powerful and the stuff of science fiction is already here, the future actually lies in making high-tech solutions more approachable and user-friendly more than actual high-tech advancement....

Customer Experience CX