Technology

Being customer experience (CX) keynote speakers and consultants, we find ourselves being asked more and more: What's the secret to designing a great customer experience - and taking customer service to the next level? Likewise, partners often wonder: How can you create a corporate culture...

As many new workplace trends and workforce innovations as COVID-19, political uncertainty, and market upheaval have ushered in, finding ways to successfully inspire and motivate employees is often simpler than you might suspect. In fact, as we've found in our market research, sometimes, all it...

Virtual presentations and online webinars: Are they the future of meetings, conferences, and events? It's a fair question given current shifts in the tradeshow, destination marketing, and meeting planning industries? We continue our series of market research and case studies by sharing our recent findings...

Like we often note in keynote speeches and virtual presentations, flexibility is the essence of future-proofing in an unpredictable world, with uncertainty now the only certainty in business. As today's most successful businesses are increasingly becoming aware, the ability to remain agile and adaptable has...

Where does the future of applications, software, and various tablet and smartphone apps of every kind lie? Clearly, the answers lie in grander scale and more real-time delivery. Case in point: By leveraging high-speed 5G wireless networking technology, organizations can easily connect thousands of machines, data...

As any telecommunications keynote speaker or futurist can tell you, the future of wireless telecom and networking lies in 5G high-speed networks. Perhaps even more so as COVID-19 and the coronavirus pandemic continue to accelerate digital transformation and the shift to cloud computing. Hailed as one...