Workforce Trends and Innovations

The future of travel continues to evolve at a blistering clip, promising more new emerging trends and innovations in 2022, 2023, and the years to come. Wondering what it takes to design winning solutions and customer experiences going forward? You can put yourself in the...

Topic: How to Work with and Manage Millennials and Generation ZScenario: Gen Yers (Millennials) are now the largest generation in the workforce, and Gen Z is following quickly on their heels. But these younger generations learn, think, and operator differently than Baby Boomers, Gen Xers,...

Topic: Marketing on a Shoestring Budget Scenario: Today’s competitive landscape is more crowded than ever, making it harder to stand out, let alone capture and hold customers’ interest. But in the wake of the pandemic and the recession which followed, many businesses are strapped for marketing...

Topic: There’s More to Diversity Than MulticulturalismScenario: Trade secret – diversity can be one of the ultimate sources of competitive advantage in business. But diversity is about more than multiculturalism: It’s all about appreciate the value of bringing a wide range of perspectives and ideas...

Being digital transformation keynote speakers and consultants, we often remind partners: Information is the lifeblood of your business in the age of artificial intelligence, analytics, and automation, and your data center is the beating heart of the organization in a time of constant change and...

Rise of the Robots: AI is Coming for Your Job – Unless You Can’t Be Replaced – Fun fact: Artificially-intelligent chatbots (software personalities) are now smart enough to pass for humans in conversation, and they even have AI-powered software tools where you can enter a...

How to Secure the Future of Travel and Transportation – Security checkpoints that scan your face and you simply walk through. Airport terminals where you drop off bags, check in at kiosks, and never interact with a human being. Package pickup points and hotel rooms...

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...