Workforce Trends and Innovations

Rise of the Robots: AI is Coming for Your Job – Unless You Can’t Be Replaced – Fun fact: Artificially-intelligent chatbots (software personalities) are now smart enough to pass for humans in conversation, and they even have AI-powered software tools where you can enter a...

How to Secure the Future of Travel and Transportation – Security checkpoints that scan your face and you simply walk through. Airport terminals where you drop off bags, check in at kiosks, and never interact with a human being. Package pickup points and hotel rooms...

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...

Digital disruption and change are in the air, meaning that training and development are no doubt hot topics around the virtual water cooler these days for your business. Subjects such as cyber security, new technology trends and innovations, and avoiding burnout are increasingly becoming top...

Training and development professionals keep asking: What does it take to education upskill employees in today's remote and virtual work environment? The short answer: It certainly requires businesses (and business leaders) to get more creative. On the bright side, that doesn't mean that your efforts...

Change management speakers love to give virtual presentations and key note speeches filled with flowery prose and catchy stories about why it's important to keep up with changes in life and business. But the truth is, it's far simpler to do so than even they...