Customer Service |

10 Apr TECHNOLOGY AND DIGITAL TRANSFORMATION MADE SIMPLE

Posted at 07:30h in Associations, Advertising, Customer Service, Finance and Banking, Future of Work, Marketing, Technology, Workforce Trends and Innovations

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...

06 Apr DIGITAL TRANSFORMATION: NEW BOOK LAUNCH!

Posted at 07:00h in Business, Customer Experience CX, Customer Service, Digital Transformation, Technology, Training and Development

MANAGE HIGH-TECH CHANGE AND DISRUPTION Technology continues to reshape the world of business, even as uncertainty has become the only certainty that organizational leaders can predict going forward. In Digital Transformation: The Definitive Guide™, you won’t just discover how the world’s most successful enterprises and executives lead...

02 Apr PIVOT KEYNOTE SPEAKERS: DEALING WITH COVID-19

Posted at 07:30h in Future Trends, Customer Service, Future of Work, Futurist, Innovation, Keynote Speakers, Training and Development

Trade secret: While pivot keynote speakers often expound at length at the importance of thinking ahead, there's more to designing a future-proof business strategy than wishful thinking. That means having to implement more flexible solutions and tactics for getting ahead. As frequent guest presenters and...

08 Mar SALES KEYNOTE SPEAKER: CREATING COMPETITIVE ADVANTAGE

Posted at 06:41h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Leadership, Marketing, Photography, Technology, Travel and Hospitality

As sales keynote speakers and training class presenters, it's not uncommon to be asked by clients what it takes to build competitive advantage, and how to stay relevant, especially in fast-changing or challenging business times. The answer is oftentimes just a little bit more cleverness...

09 Feb TALENT DEVELOPMENT: MANAGING TEAMS REMOTELY AND ONLINE

Posted at 05:18h in Customer Service, Design Thinking, Future of Work, Future Trends, Training and Development, Workforce Trends and Innovations

Mastering talent development and learning to remotely management teams online doesn't have to be as difficult and time-consuming as you might suspect at first. But learning to be an effective leader does require you to consider how paradigms are shifting in the wake of a...

02 Feb PUBLIC SPEAKER: HERE’S HOW TO RETHINK YOUR BUSINESS PLAN AND STRATEGY

Posted at 07:20h in Change Management, Creativity, Customer Experience CX, Customer Service, Design Thinking, Leadership

As public speakers, one of the most important points we touch on is the need to consistently reimagine and reinvent your business strategy to remain relevant. However, that often seems easier said than done. But as we're pleased to note, you don't need to wait...

08 Jan STRATEGIC CONSULTANT: HOW TO FUTURE-PROOF YOUR BUSINESS

Posted at 06:36h in Associations, Customer Experience CX, Customer Service, Design Thinking, Finance and Banking, Personal Finance, Technology

As strategic consultants, we're often asked: What does it take to future-proof a business? Trade secret: Not all that much when you're willing to put yourself a more forward-thinking mindset, and consistently look for ways to invest in acquiring and deploying tomorrow's solutions today. In...

29 Dec PIVOT KEYNOTE SPEAKER: HOW TO CHANGE YOUR BUSINESS PLAN

Posted at 06:39h in Change Management, Associations, Creativity, Customer Service, Design Thinking, Keynote Speakers, Management

To pivot, keynote speakers recommend practicing the arts of change management, leadership, and innovation. But what does that mean from a practical standpoint - and what simple shifts can you make that can help produce big windfalls for your organization? Happily, the answers may be...

18 Dec ADVERTISING TRENDS FOR 2021, 2022 AND BEYOND

Posted at 07:11h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Marketing, Personal Finance

Which advertising trends in 2021, 2022, 2023 and beyond need to be on your radar? And what marketing innovations will define the coming years? We think you'll be fascinated to see - and even more excited to know that you don't have to spend a...

17 Dec HOW IS COVID-19 CHANGING CUSTOMER BEHAVIOR?

Posted at 07:11h in Communications and PR, Advertising, Customer Experience CX, Customer Service, Technology

Market research and business intelligence can prove a powerful tool for helping you build your businesses, and stay one step ahead of changes in customer habits and shopping trends. That's because market developments and shifts in customer interests are now happening at a blistering clip....

Customer Service