Author: scott

Customer experience (CX) isn’t just the ultimate source of competitive advantage today – in tomorrow’s increasingly hyper-competitive world, it’s everything.   Revealing how to deliver legendary customer service and design can’t-miss products, services, and solutions that stand out at a glance, Customer Experience (CX): The Ultimate Guide™...

Which business and technology trends will most define 2022 and the coming months ahead?   The answers may surprise you. As futurist keynote speakers and strategic advisers to over 1000 brands, we've sorted through hundreds of emerging developments to bring you a sneak peek at today's hottest...

Being digital transformation keynote speakers and technology futurists, we're often asked to weigh in on high-tech strategy. Determining how to most effectively set your organization up to innovate, accelerate, and operate successfully in the new normal starts by asking yourself some key questions. As it...

The future of travel continues to evolve at a blistering clip, promising more new emerging trends and innovations in 2022, 2023, and the years to come. Wondering what it takes to design winning solutions and customer experiences going forward? You can put yourself in the...

Topic: How to Work with and Manage Millennials and Generation ZScenario: Gen Yers (Millennials) are now the largest generation in the workforce, and Gen Z is following quickly on their heels. But these younger generations learn, think, and operator differently than Baby Boomers, Gen Xers,...

Topic: 10 Innovative New Ways Technology Can Help You Build a Stronger BusinessScenario: Countless businesses are going digital or expanding their online presence in the wake of growing economic uncertainty. New technology tools, online services, and downloadable apps are appearing in increasing numbers that can...