Articles and Videos

Department stores and variety stores offer audiences a wide range of products and services under one roof. Nonetheless, as I often point out in keynote speeches and consulting projects, given the rise of online shopping and changing consumer habits, where the industry is headed is...

As technology and online connectivity become increasingly ubiquitous, so too does the threat of fraud and identity (ID) theft. Cybercriminals are constantly developing new tactics and tools to exploit vulnerabilities, making it increasingly difficult for individuals and organizations to protect themselves. Given how rapidly the...

In an increasingly connected world, the role of clubs and clubrooms as social gathering places is changing. Traditional gathering spaces and organizations must adapt to meet the evolving needs and expectations of their members while leveraging emerging technologies to enhance the social experience. I'm thinking...

The chemical industry provides materials, chemicals, and innovations that drive advancements in various sectors, such as agriculture, healthcare, electronics, and transportation. However, as concerns about environmental degradation, climate change, and resource depletion grow, the future of chemical products and producers must be shaped by a...

The age of digital transformation has fundamentally redefined how we create, store, and share information. Despite the rapid growth of digital technologies, home printers, ink, and printing continue to play an outsized role in both business and our everyday lives. As we look towards the...